We understand that consumers may have questions about our organization and the services we provide. To help, we have gathered a list of frequently asked questions. If your question is not listed here or if you have additional questions after reading this FAQ, we encourage you to call us, toll-free, at (800) 542-8714.

Is FFAM Staffing hiring right now?2020-11-25T03:01:56-05:00

When employers need a contract engagement, seasonal engagement, or permanent placement, FFAM360 Staffing connects highly qualified candidates with employers. Whether you are seeking entry-level or senior-level temporary employment, we help you find the just-right fit within our vast network of employers. We accommodate job-seekers by providing the flexibility of working either on-site/on location or remotely from our call center. FFAM Staffing helps place well-qualified candidates in positions such as:

  • Remote-Temporary Staffing
  • Traditional Temporary Staffing
  • Temp-To-Hire Opportunities
  • Direct Hire Introductions
  • Project Resolution- Remote or On-Site
  • Interim Management Partnerships
  • Executive Placement Program

We also have openings in our other departments! To view current openings across our family of companies and apply online, please visit our online job portal or our Indeed profile.

Who is CareFirst Financial?2020-11-25T03:01:28-05:00

Our affiliate, CareFirst Financial, is recognized as a premier account servicer and business process outsourcer. Our full-service Customer Care and Account Servicing solutions deliver exceptional customer service in a compliant and professional manner while exceeding industry KPI’s for performing and delinquent accounts. Taking a 360-degree approach, we help clients originate, onboard, monitor, process payments, manage collections, initiate recovery, and ultimately facilitate a true end-to-end communications approach throughout the life of the account.

How can CareCentric360 help me afford a medical procedure?2020-11-25T02:58:21-05:00

CareCentric360 bridges the financial gap between medical treatment cost and financial means by providing a fully customizable patient finance solution that supports all types of healthcare providers, including elective and acute healthcare. With CareCentric360 financing, patients can get the vision, dental, and medical services they otherwise would not be able to obtain. To help patients understand financial obligations, we provide an upfront payment estimator that can help guide patients in decision-making before committing to treatments.

Is FFAM360 a certified business?2020-11-25T03:00:21-05:00

FFAM360 is committed to excellence in all areas of service and solutions that our various divisions provide. We are an Accredited Business and rated an A+ by the Better Business Bureau and have achieved recognition as a Certified Women-Owned Business Enterprise by the Women’s Business Enterprise National Council (“WBENC”).

We are proud to be an active member of professional industry associations that provide us with industry updates, emerging trends, networking opportunities, educational offerings, conferences, events, and more. First Financial Asset Management is an actively engaged member of:

We are committed to privacy, data security, and compliance. We demonstrate our dedication to delivering the highest level of services through the achievement of our Certified Receivables Business designation by Receivables Management Association International (RMAI) as well as our HIPAA certification, PCI/DSS Certification, and SSAE-16 Certification.

Can I make a payment with FFAM360?2022-05-12T12:34:59-04:00

We accept online payments in the form of a check or credit card. Using the information in your communication letter from us, you can make a payment through our secure payment portal. The portal also allows you to access and view account information as well as update pertinent information.

You can also submit your insurance information to us. You will need your FFAM ID Number which is located on the letter you received from FFAM directly– it will be listed as the Account Number. Important insurance information or documents can also be uploaded from our portal.

For more information about making a payment with FFAM360, please visit our Consumers page.

Who Is FFAM360?2020-11-25T02:50:23-05:00

The FFAM360 Alliance of Companies deploys world-class people, operations, and technology to deliver revenue cycle solutions to our clients across the Insurance Subrogation, Healthcare, Staffing, and Financial Service sectors. Our company has achieved many significant awards and recognitions including being honored by the Women’s Business Enterprise National Council (“WBENC”) as a Certified Women-Owned Business Enterprise and earning the Certified Receivables Business designation from Receivables Management Association International. FFAM360 was founded in 2002 and we are headquartered just outside Atlanta, GA, with additional offices in Phoenix, AZ and Paso Robles, CA.

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