FFAM360 FAQ
We understand that consumers may have questions about our organization and the services we provide. To help, we have gathered a list of frequently asked questions. If your question is not listed here or if you have additional questions after reading this FAQ, we encourage you to call us, toll-free, at (800) 542-8714.
When employers need a contract engagement, seasonal engagement, or permanent placement, FFAM360 Staffing connects highly qualified candidates with employers. Whether you are seeking entry-level or senior-level temporary employment, we help you find the just-right fit within our vast network of employers. We accommodate job-seekers by providing the flexibility of working either on-site/on location or remotely from our call center. FFAM360 Staffing helps place well-qualified candidates in positions such as:
- Remote-Temporary Staffing
- Traditional Temporary Staffing
- Temp-To-Hire Opportunities
- Direct Hire Introductions
- Project Resolution- Remote or On-Site
- Interim Management Partnerships
- Executive Placement Program
We also have openings in our other departments! To view current openings across our family of companies and apply online, please visit our online job portal or our Indeed profile.
Our affiliate, CareFirst Financial, is recognized as a premier account servicer and business process outsourcer. Our full-service Customer Care and Account Servicing solutions deliver exceptional customer service in a compliant and professional manner while exceeding industry KPI’s for performing and delinquent accounts. Taking a 360-degree approach, we help clients originate, onboard, monitor, process payments, manage collections, initiate recovery, and ultimately facilitate a true end-to-end communications approach throughout the life of the account.
CareCentric360 bridges the financial gap between medical treatment cost and financial means by providing a fully customizable patient finance solution that supports all types of healthcare providers, including elective and acute healthcare. With CareCentric360 financing, patients can get the vision, dental, and medical services they otherwise would not be able to obtain. To help patients understand financial obligations, we provide an upfront payment estimator that can help guide patients in decision-making before committing to treatments.
FFAM360 is committed to excellence in all areas of service and solutions that our various divisions provide. We are an Accredited Business and rated an A+ by the Better Business Bureau and have achieved recognition as a Certified Women-Owned Business Enterprise by the Women’s Business Enterprise National Council (“WBENC”).
We are proud to be an active member of professional industry associations that provide us with industry updates, emerging trends, networking opportunities, educational offerings, conferences, events, and more. First Financial Asset Management is an actively engaged member of:
- Receivables Management Association International (RMAI)
- ACA International
- Healthcare Management Financial Association (HFMA)
- Medical Group Management Association (MGMA)
- National Association of Subrogation Professionals (NASP)
- American Association of Healthcare Administrative Management (AAHAM)
We are committed to privacy, data security, and compliance. We demonstrate our dedication to delivering the highest level of services through the achievement of our Certified Receivables Business designation by Receivables Management Association International (RMAI) as well as our HIPAA certification, PCI/DSS Certification, and SSAE-16 Certification.
We accept online payments in the form of a check or credit card. Using the information in your communication letter from us, you can make a payment through our secure payment portal. The portal also allows you to access and view account information as well as update pertinent information.
You can also submit your insurance information to us. You will need your FFAM360 ID Number which is located on the letter you received from FFAM360 directly– it will be listed as the Account Number. Important insurance information or documents can also be uploaded from our portal.
For more information about making a payment with FFAM360, please visit our Consumers page.
The FFAM360 Alliance of Companies deploys world-class people, operations, and technology to deliver revenue cycle solutions to our clients across the Insurance Subrogation, Healthcare, Staffing, and Financial Service sectors. Our company has achieved many significant awards and recognitions including being honored by the Women’s Business Enterprise National Council (“WBENC”) as a Certified Women-Owned Business Enterprise and earning the Certified Receivables Business designation from Receivables Management Association International. FFAM360 was founded in 2002 and we are headquartered just outside Atlanta, GA with an additional office in Phoenix, AZ
First Financial Asset Management is not a scam. We are a family-owned financial services business with world-class operations within the receivables management, insurance claims management, healthcare staffing, and healthcare revenue cycle industries. We have been in business for over 20 years and have earned the trust of national creditors and insurance carriers through our consistent professional services.
We strive for amicable resolutions to outstanding accounts. We encourage consumers who wish to arrange a payment plan or submit a dispute regarding their account to contact us as soon as possible.
We encourage consumers to contact us directly regarding credit bureau reporting or removal inquiries. Credit reporting policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act.
If you have received a communication from us, it may be in regards to an account we are servicing. For account details, payment arrangements, or if you have additional questions after reading this FAQ, we encourage you to call us, toll-free, at (800) 542-8714.
The FFAM360 group of companies (including First Financial Asset Management) are some of the most recognized financial institutions specializing in accounts receivable management. Our family of companies provides comprehensive solutions for business process outsourcing, accounts receivable management, healthcare revenue cycle management, and receivable purchasing and finance. The creditors for whom we collect span multiple industries and range from small businesses to national corporations.
First Financial Asset Management is a collection agency and part of the FFAM360 Alliance of Companies. We deliver revenue cycle solutions to our clients across the Insurance Subrogation, Healthcare, Staffing, and Financial Service sectors. We are a Certified Receivables Business by the Receivables Management Association International (RMAI) headquartered in Atlanta, GA.
Yes. We are a professional collection agency and receivables solutions provider. One of our primary business functions is to collect past-due account balances for our creditor clients. We adhere to all governing rules and regulations surrounding the collection of debt as we strive to provide positive customer experiences and achievable resolutions.
We encourage consumers to contact us directly regarding credit bureau reporting or removal inquiries. Credit reporting policies vary by creditor and other factors. All credit reporting is governed by the Fair Credit Reporting Act.
The FFAM360 Alliance of Companies deploys world-class people, operations, and technology to deliver revenue cycle solutions to our clients across the Insurance Subrogation, Healthcare, Staffing, and Financial Service sectors. We work directly with consumers to reach achievable account resolutions. For more information, please visit our Services page.
Contact us Toll Free: (800) 542-8714