FFAM360 FAQs

HAVE QUESTIONS?

We understand that consumers may have questions about our organization and the services we provide. To help, we have gathered a list of frequently asked questions. If your question is not listed here or if you have additional questions after reading this FAQ, we encourage you to call us, toll-free, at (800) 542-8714.

Who is FFAM360?

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The FFAM360 Alliance of Companies is a group of independently owned and operated companies that delivers client-focused, comprehensive solutions that address all phases of the credit and revenue lifecycle. From Business Process Outsourcing and Accounts Receivable Management to Receivables Purchasing & Specialty Finance, our team goes above and beyond to optimize our clients’ revenue.

Is FFAM360 a certified business?

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The FFAM360 Alliance of Companies is committed to excellence in all areas of service and solutions that our various divisions provide. We are an Accredited Business and have a rating of A+ by the Better Business Bureau. Also, we have achieved recognition as a Certified Women-Owned Business Enterprise by the Women’s Business Enterprise National Council (“WBENC”).

We are proud to be an active member of professional industry associations that provide us with industry updates, emerging trends, networking opportunities, educational offerings, conferences, events, and more. The FFAM360 Alliance of Companies is an active member of:

We are committed to privacy, data security, and compliance. We demonstrate our dedication to delivering the highest level of services through the achievement of our Certified Receivables Business designation by Receivables Management Association International (RMAI) as well as our HIPAA certification, PCI/DSS Certification, and SOC-2 certifications.

What Companies make up the FFAM360 Alliance?

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First Financial Asset Management, CareFirst Financial, LLC., FFAM360 Healthcare, FFAM360 Capital

How do I pay my account balance?

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Please contact First Financial Asset Management, our licensed third-party collection agency toll-free at (800) 542-8714 or by email at [email protected], or visit our website at www.firstfinancialassetmanagement.com

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