Third Party Insurance Liability

FFAM360 handles third party liability accounts including Motor Vehicle Accidents (MVA), Workers Compensation, Veterans Administration (VA) accounts and more. Our proprietary technology, processes and methods enable us to optimize performance of these accounts for our clients. We understand third party liability claims and work with our clients to become a seamlessly integrated solution for handling these specialty accounts.

Motor Vehicle Accident (MVA) Claims

Hospitals face unique challenges when providing treatment to MVA patients in emergency situations. Patients are unprepared to pay and are often classified incorrectly as self-pay patients. As a result, accident claim patients are sent to collection companies who are ill-equipped to manage the claim settlement process.

Unlike more traditional MVA services offered by competitors, FFAM360 captures the entire life-cycle of an accident patient account (MVA Claim), regardless of where ultimate liability is discovered to be.

By using this approach, FFAM360 has eliminated in-efficiencies and has increased cash considerably. Below is a Summary of our proprietary services for MVA Claims

  • Point-of-Service Auto/Commercial/Gov’t Coverage Discovery – on all MVA patient accounts  
  • Patient Connect™ – Electronic daily census capture and direct patient engagement
  • Post-Service Insurance Coverage Discovery – Proprietary scrubbing, research, and direct-to-patient engagement and follow-up
  • Med-Pay and B.I (third party) Auto Insurance Claims Billing & Collections
  • Attorney Case Management and Claim Billing – dedicated case management & bill negotiation
  • Lien Filing – filing and release of all liens, including notices, etc.
  • MVA Account Commercial and Gov’t Insurance – Billing, follow up and collection
  • Omni-Channel Claim Collection/Mgt. – Phone, SMS/Text, Email, Live-Chat, Payment Portal, etc.
  • MVA Account Patient Early Out Balances – Identify, status, bill, and collect direct from patients (using Omni-Channel platform for full patient engagement)
  • MVA Physician Balances (full claim management)
  • MVA Claim Connect™ – Deployed technology that provides Direct access into Auto Payer systems 
  • MVA SurePay Clearinghouse™ – The industries only clearinghouse for MVA Claim accelerated payment
  • Reimbursement Guarantee™ – Optional purchase/sale of all MVA Claim balance (one lump-sum payment)

Benefit from Our Third Party Insurance Liability Program

FFAM360’s industry-leading payment solution for third party insurance liability claims. We provide immediate financial reimbursement to healthcare providers.

Workers Compensation Claims (for Healthcare Providers)

The complex and labor intensive functions surrounding a healthcare workers compensation patient account is arduous. From registration to discharge, no two workers compensation claims are alike. At FFAM360, our proprietary technology and workflow along with a team of workers’ comp reimbursement experts maximize both effort and outcome at every phase of the process.

Below is a summary of the foundations of our program:

  • Payer verification
  • Pre-Bill File Prep
  • Electronic Billing
  • Front‐End Contractual Adjustments
  • Denial Management
  • Omni-Channel Communications (Phone, Email, Payer Portal Chat, Etc)
  • Reimbursement Guarantee for Qualified Workers Comp Claims (get paid upfront) 
  • PLUS; Zero Balance Review and Rebilling and other Services

Veterans Administration Claims

We love our veterans. We celebrate them for their self-sacrifice and love for our great Nation. This is just one of the reasons why FFAM360 is so passionate about Veterans Administration (VA) Claims billing and collection. The complex and labor intensive functions surrounding a healthcare VA Claims patient account is exhaustive. From intake, case management, billing and eventual reimbursement, no two VA Claims are alike. At FFAM360, our proprietary systems and workflows along with claims & reimbursement experts maximize both effort and outcome at every phase of the process.

Below is a summary of the foundations of our program:

  • Payer verification
  • Pre-Bill File Prep
  • Electronic Billing
  • Front‐End Contractual Adjustments
  • Denial Management
  • Omni-Channel Communications (Phone, Email, Payer Portal Chat, Etc)
  • Reimbursement Guarantee for Qualified VA Claims (get paid upfront)

Get Started

Shorten the accounts receivable cycle and start maximizing reimbursement for each settled claim.