Consumer Resources

The FFAM 360 group of companies (including its licensed and bonded billing & collection company, First Financial Asset Management) is committed to providing high quality services to consumers. As part of our customer experience we encourage consumers to review money management and financial education resources for a better understanding of how to improve their financial future.

Ask Dr. Debt (ACA International)

Ask Dr. Debt is a consumer resource with straightforward answers to frequent questions regarding credit and the collection process.


Credit Karma is an organization that offers consumers free access to their credit reports in addition to monitoring and improvement tools.

American Financial Services Association Education Foundation (AFSAEF)

AFSAEF is a non-profit organization established to heighten consumers’ awareness of personal finance responsibility. Their mission is to help consumers realize the benefits of responsible money management, understand the credit process and seek help if credit problems occur., an online personal finance software service from Intuit, and provides more than 3 million users a fresh, easy and intelligent way to manage their money.

Receivables Management Association

Receivables Management Association is an industry trade group offering consumers advice and resources on the successful resolution of consumer credit accounts.

Consumer Compliance Information

FFAM 360 cares about consumers. If you have a question, comment or concern, or if you would like to share your experience with our management team, we invite you to contact our Chief Compliance Officer.

Chief Compliance Officer
Melissa Meggison
RMAI Individual Certification #P1902-1308
RMAI Company Certification #C1601-1064

Disclaimer: This information contained in this website is for general informational purposes only. FFAM 360 and our affiliates have provided you with web site links to many different web sites created and maintained by other public and/or private organizations, individuals and entities. FFAM 360 provides links to these sites as part of our “customer experience”, and for the convenient use of our clients and customers. The presence of a link is not a FFAM 360 endorsement of the site. When a link to an external web site is followed, the user is leaving the FFAM 360 web site and may be subject to the privacy, security and other policies of the owner(s) or sponsor(s) of the external web site(s). FFAM is not responsible for the quality, safety, suitability or reliability of any external web site or any of the content or materials therein contained.